Eligibility for Refund: Customers can request refunds under specific circumstances, such as incorrect or damaged services/products received. Refund requests must be made within a designated timeframe, typically 14 or 30 days.
Process for Refund: The customer should contact customer service via email or phone with proof of purchase. Refunds are typically processed within 5-10 business days once the request is approved.
Non-Refundable Items: Certain items or services may be non-refundable, such as personalized or perishable items, or specific event deposits.
Refund Method: Refunds are processed to the original payment method. Exceptions: The policy may not apply in cases of misuse, accidental damage, or dissatisfaction not related to service/product defects.